Privacy Policy

1. Introduction

Hearts Compliance Services explains how it collects, uses, discloses, and safeguards information when you use our website and services. Your privacy is important to us.

2. About Us

Hearts Compliance Services is a compliance and licensing platform for spirits producers. You can reach us at support@heartsdistro.com.

3. Information We Collect

3.1 Personal Information

We collect data necessary to provide our services, including identity information, contact details, business information, payment data, technical information, usage patterns, and geographic data for location-based features.

3.2 Collection Methods

Information is gathered through:

• Direct interactions (forms on our website)
• Automated technologies (cookies, server logs)
• Third parties (payment processors, analytics providers)

4. How We Use Your Information

We use personal information to create accounts, process payments, provide customer support, communicate about services, improve the platform, comply with legal obligations, and prevent fraud and abuse.

5. Data Retention

We retain personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and support legitimate business interests. Data is securely deleted or anonymized when no longer necessary.

6. Information Sharing and Disclosure

6.1 Third-Party Service Providers

Information may be shared with vendors assisting with analytics, marketing, payment processing, infrastructure, support, and data management. Each provider accesses only the information necessary to perform their services.

6.2 Legal Requirements

We may disclose information if required by law or governmental request.

6.3 Business Transfers

Information may be transferred during mergers, acquisitions, or asset sales.

7. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

You may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Data portability
• Object to processing

To exercise any of these rights, contact us at support@heartsdistro.com.

9. Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website.

9.2 Types of Cookies

• Essential — required for core functionality
• Analytical/Performance — visitor tracking and analytics
• Functionality — preference storage
• Targeting — visit and link tracking

9.3 Managing Cookies

You can configure your browser settings to refuse cookies, though this may limit website functionality.

10. International Data Transfers

Information may be transferred to other countries with different data protection laws. Where required, we use appropriate safeguards such as standard contractual clauses and data processing agreements.

11. Children's Privacy

Our services are not intended for those under 21. We do not knowingly collect information from minors and will delete such data if discovered.

12. Third-Party Websites

We are not responsible for third-party websites linked from our platform. We encourage you to review their privacy policies independently.

13. Changes to This Privacy Policy

We may update this policy from time to time. Continued use of our services constitutes acceptance of any revised terms.

14. Contact Us

Questions about this policy? Reach us at support@heartsdistro.com.